Page 61 - 2023

Ph.D.
(Management)
EVALUATING THE EFFECTIVENESS OF STRATEGIC PLANNING FOR
PUBLIC SERVICE SECTORS: A CASE OF ADMINISTRATION OF
ADDIS ABABA CITY
Ph.D. Scholar : Wondale Befekadu Yetsedaw
Research Supervisor : Dr. Amit A. Patel

Regi. No.: 20276111004
Abstract :
Strategic planning is intended to help governments, communities and organizations deal
with and adapt to their changing internal and external circumstances. It can help clarify
and resolve the most important pressing issues they face. It enables them to build on
strengths, take advantage of opportunities, and become much more effective in what
seems to be a more hostile world.

The aim of this study is to discover the nature and the extent of the strategic planning
formation process indoors Addis Ababa City public sector organizations, particularly in
Healthcare service sector. This includes an assessment of the formality of the strategic
planning formation process, determining the influence of the external contextual and
internal organizational barriers on the formality of the planning process, and evaluating
the quality of the strategic plan document produced. Furthermore, the research aims to
evaluate the influence of organizational characteristics on the planning process, the
components of strategic plan document quality as well as contributions of quality of
strategic planning process.

To develop background of the research that is rational of study, basic information was
collected i.e. definition of effective strategic planning, and its typical characteristics, as
this research is focused on effectiveness of strategic planning formation process of
Healthcare service sectors in Addis Ababa City.

After finding out rational of the study, review of previously conducted studies in the area
of strategic planning effectiveness was carried out. This literature review created a
background for further research. After conducting in depth review of literature, research
gap was found out and theoretical framework was developed.

To conduct this research, exploratory design was used. In this research, to measure
strategic planning process effectiveness the potential permanent employees at top level
managers, middle level directors, strategic plan unit heads who were providing services to
public healthcare of Addis Ababa City were taken as respondents. Research data was
collected conveniently from 1, 11, and 13 public service sectors in health bureau, district
health office and hospitals respectively. In investigation of total 34 potential and well
experienced around strategic planning respondents was conducted to collect information
36