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adoption of ERP system, those are focused on an industrial environment only. There are
less number of research, which are conducted to study the adoption of ERP system in a
University setup. This number further drops down to almost negligible when it comes to
studying the adoption of ERP system in Indian Universities.

Therefore, with this rationale, to contribute to the field of research and knowledge, this
study is carried out with an objective to “analyze the intention among individuals working
with University setups in Gujarat to use ERP and compare their intention among different
groups with different demographic characteristics”.
There are 64 Universities or equivalent institutions in Gujarat. This list includes Central
Universities, State (Public) Universities, Private Universities, Institutes of National
Importance, and Agriculture Universities. In present study, 242 samples were studied
from an estimated population of 65000 individuals working with University setups in
Gujarat.

Total 15 variables were identified for the study, which are Self-efficacy, Perceived
Technology Anxiety, Statutory Directive and Compliances, Compatibility, Perceived
Usefulness, Perceived Ease of Use, Perceived Intention to Use, Perceived Individual
Performance, Observability, Inherent Novelty Seeking, Need for Control, Relative
Advantage, Trialability, Information Sharing, and Effort.

The results derived from this study add new insights by concluding that Compatibility,
Perceived Usefulness, Perceived Ease of Use, and Perceived Individual Performance are
major contributors that positively affect behavioural Intention to Use ERP, which leads to
a favourable prediction of overall adoption of ERP.

Two groups of demographic characteristics, namely Core Functional Area and Main
stream of user's highest educational qualification indicated a statistically significant
difference in intention to use ERP, though with a negligible degree of difference. In the first
group, result shows that intention to use ERP was higher for users working in Core
Academics than users working in Core Administration. In fact, users who work in
Academic & Administration have higher intention to use ERP than users who are working
only in Core Administration. However, the users working in Academics & Administration
and Core Academics did not yield any significant group-level differences.

Likewise, in the second group, results show that users who has Science as their
mainstream of highest educational qualification, have higher intention to use ERP
followed by the users who did Management Education, Engineering, Architecture,
Computer Applications, and Commerce/Arts/Education respectively.

The results can help ERP vendors in designing their product and implementation phases

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